项目申请表格概述
To better support the implementation of new projects at the 云顶集团, the Office of Information 技术 服务 has created an ITS 项目要求 process. The project request process will ensure proper tracking of requested projects, approved 项目和正在进行的项目. 为了最大化和相应的计划，ITS团队 needs to understand core details 一个项目的, allowing proper resource allocation, 以及终端用户的期望. The Information Systems team will be utilizing suitable project management techniques to assure defined projects are being delivered based upon resource availability, identifying critical tasks, keeping the project on track for delivery, identification of communication plans and training needs, and capturing 吸取的经验教训将用于未来的项目.
Should I submit a 项目要求 or a 支持的票?
项目要求 -大多数项目由许多步骤组成. 一个项目是临时的，因为它有 时间上确定的开始和结束. 一个项目的独特之处在于它不是例行公事 operations, but specific set of tasks designed to accomplish a singular goal.
项目示例:
- 开发新产品或新服务
- 实现一个新的业务流程
- 实现一个新的软件或集成
支持的票 - A support ticket should be entered for routine operational support. 操作 support tickets is a generalized term and refers to work performed by Information 技术团队. Typically support tickets are created to interact and track end 用户支持问题.
支持票的例子:
- 软件安装
- 桌面或外设安装或修复
- 创建新报告
如何提交项目申请?
At the bottom of this page click the orange "提交ITS项目请求" button. 你会被转到一张品质表. 曾经提交的信息技术 服务 team will review the request and reach out with next steps.
我如何提交支持单?
项目的阶段:
起始阶段
The initiation phase is setting the foundation for later success of the project. 在 this phase of the project there will be identification of need or problem that the 项目将解决. Secondly, the information systems team will be able to identify if the project is feasible and will solve the problem.
- 确定支持项目的关键干系人
- 开发 high-level project objectives, constraints, and risks
- 正式授权项目和项目团队
- 启动项目
计划阶段
- 开发 & 细化范围、质量和项目进度
- 计划风险管理 & 通信
- 组建项目团队
执行阶段
- 管理项目工作
- 监控进度和控制变更
- 管理项目风险和涉众参与
结束阶段
- 在规定的范围内交付项目
- 文件经验教训
- 发行项目小组
- 关闭项目和下一步
审查的时间表是什么?
Project requests are reviewed by ITS every two weeks and are considered in the context of university priorities, other requests from the same client, the academic calendar, ITS work in progress, capacity, and scope of the request. 指定评审日期 and communicated once a project request has been submitted. 一位来自 ITS will follow up within three business days of reviewing requests to inform you if your request has been approved, denied, or requires further clarification. 如果你 have any questions or concerns ahead of the review please reach out to technology@safarinautique.com.
什么组成了一个项目团队?
项目发起人
A project sponsor has a demonstrated interest in the outcome of the project and responsible for securing spending authority and resources for the project. 项目发起人 initiates the project request process, is the decision maker for the project, supports the project manager, approves deliverable, and signs off on approvals to proceed in 每个项目阶段.
项目利益相关者
A project stakeholder can be a individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome 一个项目的. Project stakeholders can be internal or external in nature. 并不是所有的 stakeholders will come into play during a project life-cycle, but identifying them early can assist with project buy-in and expectation setting. 利益相关者会有所不同 与每个被请求的项目. 您可以考虑以下示例 项目干系人的:
- 项目经理
- 团队成员
- 主管、董事或经理
- 供应商
- 咨询顾问
- 最终用户
项目团队
A project team is an organized group of people who are involved in performing shared or individual tasks of the project as well as achieving shared or individual goals and objectives for the purpose of accomplishing the project and producing end results. The project team is responsible in move the project toward successful completion.
项目申请表格问题
- Q1. 项目联系方式(姓名、邮箱等.)
- Q2. Project Budget and Cost (Listing all Budget Sponsoring Departments)
- Q3. Describe the Problem, Need or Opportunity as it Relates to This Project. 什么 项目的商业案例和目标是什么?
- Q4. Have you Identified a Specific 技术 Solution to Achieve This Goal?
- Q5. Describe the Identified Specific 技术 Solution Below
- Q6. Describe any Data or Information That You Would Like to Store, Manage, or Pass 通过提议的解决方案
- Q7. 这个项目为谁服务?
- Q8. 什么 is the Scale of Impact From This Proposed Project?
- Q9. Select the Anticipated Project Responsibilities of the Sponsoring Department(s)
- Q10. Select the Anticipated Project Responsibilities of the ITS Department
- Q11. 这个项目是否降低了风险?
- Q12. 这是强制性项目吗?
- Q13. Are There Currently Any Other Projects Related to This One, That Rely on Completion of This Project or That Must be Completed for This Project to Succeed?
- Q14. 下面列出任何其他相关项目的标题
- Q15. 是否需要任何额外的资源? (增加在职工作人员，空间考虑， 等.)
- Q16. 什么是你的需求日期或预期的时间框架? 如果知道具体日期，请注明; Otherwise Please Estimate When a Solution Will be Needed and How Long You Think it 可能需要准备发布
- Q17. 任何其他项目详情
- Q18. 上传附件(s)
提交ITS项目请求 |
问题?
请发电子邮件至: technology@safarinautique.com